How to Track HDFC Bank Credit Card Status

An HDFC Bank credit card simplifies purchases and provides greater control over your finances through flexible repayment options. The bank offers a wide range of credit cards tailored to different needs, such as shopping, travel, fuel, or business, for you to enjoy exclusive rewards, cashback offers, and special privileges.

Also, the responsible use of a credit card helps in building a strong and healthy credit profile over time. But once you make the HDFC Bank credit card application, the next key step is to stay updated on the status of your application. This blog will guide you on how to check your HDFC credit card status through different online and offline methods, helping you plan better and avoid unnecessary delays.

HDFC Bank credit card status check online

1. Net banking

   • Visit the official HDFC credit card status tracking page
   • Enter your registered mobile number
   • Choose one of the following to proceed:
     • Application reference number: Enter the 16-digit number received after submitting your application
     • Application form number: Use the number mentioned on your application form
     • Date of birth: Enter the DOB provided in your application
   • Click on ‘Get OTP’, and type the OTP you received
   • Your HDFC Bank credit card status will appear on the system

2. Air Waybill number

   • Navigate to the HDFC credit card tracking page
   • Enter your Air Waybill number in the required field
   • Click on ‘View Details’
   • The screen will display the delivery status of your HDFC credit card

HDFC credit card status check​ offline

1. Customer care

   • Dial the HDFC credit card status enquiry number: 1800-1600 or 1800-2600
   • Follow the IVR instructions and choose the credit card-related option
   • Provide the application/ reference number, mobile number, and DOB when prompted
   • The customer service executive will share your HDFC Bank credit card application status

2. HDFC Bank branch

   • Visit the nearest HDFC branch
   • Carry a valid ID proof and your application reference number
   • Request the staff to check your credit card application status
   • The representative will verify your details and share the status

3. SMS

   • Activate the SMS service with HDFC Bank for credit card updates
   • You’ll get an SMS from the bank to track your credit card application
   • Reply with the given code to the designated number
   • The application status will be sent to your phone via SMS

HDFC Bank credit card application tracking status terminology

• No Records Found: The details entered may be incorrect or do not match the bank’s records. If you’re sure they’re correct, contact customer care for help.
• In Process: Your application is still under review. It may take a few more days for the bank to complete processing and dispatch your credit card.
• On Hold: The bank requires additional or missing information. You’ll be notified via SMS or email. Once the issue is resolved, the review process will continue.
• Disapproved: Your application has been rejected. You’ll receive an SMS with or without the reason. For clarification, reach out to customer care.
• Dispatched: Your card has been shipped. You may get an SMS with the airway bill number to track the shipment. If not, wait up to two days before contacting customer care.

Also Read: HDFC Credit Card Bill Payments: Online & Offline

Tracking your HDFC credit card status is a vital step to ensure your application moves forward without delays or confusion. HDFC Bank has streamlined this process by offering multiple tracking options through its official website, using the mobile number along with the application reference number, form number, or date of birth. Other ways, such as Air Waybill, SMS service, customer care, or visiting a nearby HDFC branch, are also available to users.

Before your new HDFC credit card arrives in your hand, take advantage of the bank’s easy tracking options to stay updated on your application’s progress. This not only keeps you informed but also helps you address any issues quickly, ensuring a smooth and timely delivery of your card.

Frequently asked questions

1. How can I check my HDFC credit card status online without a reference number?

   You can track your HDFC credit card status by logging into HDFC net banking using your registered mobile number and date of birth, or application form number.

2. Why did HDFC Bank reject my credit card application?

   HDFC Bank may decline a credit card application due to a low CIBIL score, insufficient income, or no credit history. It can also happen if the card type doesn’t match your profile, verification fails, or it conflicts with the bank’s policies.

3. What should I do if my HDFC credit card status shows ‘On Hold’?

   Wait for a call or email from the HDFC Bank. You may be asked to submit additional documents or information.

4. What details are needed to check my HDFC credit card application status?

   You will need your registered mobile number, along with either your application reference number, application form number, or date of birth provided during the application process.

5. How long does it take to receive the card after approval?

   Once approved, the card is usually dispatched within 5–7 working days. You can track the delivery using the AWB number.