How to Track Kotak Bank Credit Card Status

Kotak Mahindra Bank offers credit cards for various needs. If you have recently applied for it, keep in mind that the application takes at least two working days to process. After approval, the bank will deliver your credit card to your doorstep within 7 to 10 working days.

Tracking the status of your Kotak credit card application helps you be informed and up to date. It also allows you to act quickly in the event of any issues. This blog will guide you through the different ways to track your Kotak Bank credit card status online and offline.

How to check Kotak Bank credit card application status online

You can view your Kotak credit card application status online in real-time. Here's how:

• Visit Kotak Mahindra Bank’s official website
• Scroll down to the end of the homepage
• Under ‘Customer Service’, click on ‘Track Application Status’
• Click on the ‘Select Product’ dropdown and select ‘Credit Card’
• Click on the ‘Select Identifier’ drop-down menu
• Select your preferred identifier - ‘Application Form Number’ or ‘Mobile Number and DOB’
• Enter the particulars of the identifier you’ve chosen
• Click on Submit to view your Kotak card application status

How to check Kotak credit card status offline

Kotak Bank also offers offline ways to check your credit card status, such as:

• Customer care: Call Kotak Mahindra Bank's 24/7 customer care number: 18602662666 to inquire about your credit card status
• SMS: Send ‘CCAPP <space> your 13-digit Application Number’ to 5676788 or 9971056767 to track Kotak credit card status
• Branch visit: Visit any Kotak Mahindra Bank branch and request a credit card status check

Understanding the Kotak credit card application status

Your Kotak Bank credit card status check can display one of the following stages:

• In Progress: The bank has received your application, and it is being processed
• Approved: Your application is approved, and the credit card will be dispatched shortly
• Rejected: The bank has declined your application for reasons like not matching the eligibility criteria, error in documentation, or others
• Dispatched: Your credit card is out to be delivered and it will reach you soon
• On Hold: Your Kotak Mahindra Bank credit card application status is paused due to information discrepancies, lack of documentation, or other reasons
• No Records Found: You need to contact the bank to check the issue

Tracking your Kotak Mahindra Bank credit card status is both intuitive and flexible. You can easily do it online via the bank’s official website or offline methods such as SMS, customer care, or visiting a branch.

The bank’s ultimate goal is seamless convenience. When you are aware of what’s happening from initial application to the time the card reaches your hands, you can act quickly in case of any surprise issues. And for those counting on the card for upcoming expenses, this awareness can be a real advantage.

Frequently asked questions

1. How to apply credit card in Kotak Mahindra Bank?

   To apply for a Kotak Mahindra Bank credit card, visit their website and go to ‘Cards and Prepaid Services.’ Click on ‘Credit Cards,’ followed by ‘Apply Now. ’ From there, select a credit card and follow the steps to complete your application.

2. How can I track my Kotak Bank credit card status without the application number?

   To check your Kotak credit card status without your application number, call customer service or visit a bank branch. You can also use the 'Mobile Number and DOB' option as your preferred identifier while tracking it through their website.

3. What should I do if my Kotak credit card application is on hold?

   When your credit card application is on hold, it may be due to a verification issue or a documentation requirement. The bank will contact you to resolve these matters and continue processing your application.

4. Why was my Kotak Mahindra Bank credit card rejected?

   Your Kotak credit card application might be rejected for several reasons, like failure to meet eligibility requirements, missing documentation, or some error in the application form you submitted.

5. Can I apply for another credit card while my Kotak Bank credit card application is in process?

   You can apply for credit cards from other providers while your application is in process. However, you must wait at least 6 months to apply for another credit card from Kotak Mahindra Bank.