IDFC FIRST Bank FASTag Recharge: Online and Offline

Driving across Indian highways is seamless when a FASTag is affixed to your vehicle’s windscreen. No stopping for change, no waiting in long queues, just a smooth passage through toll booths. However, to maintain this convenience, it is essential to ensure that your FASTag account always has a sufficient balance.

If you are using an IDFC First Bank FASTag, keeping it recharged is especially important. A low or inactive balance can disrupt travel, cause unnecessary delays at toll plazas and, in some cases, temporarily block the tag itself. In this blog, we will cover various online and offline methods of IDFC FIRST Bank FASTag recharge to help you enjoy uninterrupted journeys on the road.

IDFC FIRST Bank FASTag recharge - Online method

1. FIRSTforward app

   • Download the IDFC FIRST Bank FASTag app: FIRSTforward on your smartphone
   • Log in with your registered mobile number and OTP or with your registered user ID, password, and captcha code
   • Select the ‘Recharge’ option from the ‘HOME Tab’ or from the menu option on the left side
   • Enter or select the recharge amount
   • Select the desired payment option and complete your recharge

2. UPI

   • Open your UPI app
   • Enter the VPA. Use the pattern provided by IDFC: netc.vehiclenumber@UPI ID
   • Add an amount and pay from the linked bank account
   • For example, if your registered vehicle number is XX07XX6789, you can enter “netc.XX07XX6789@idfcnetc” in any UPI app to recharge your FIRSTforward FASTag
   • After entering VPA as above, click on send money
   • Type in the amount you want to recharge and then confirm
   • You'll receive a confirmation receipt for a successful recharge

3. Aggregator apps/BBPS

   • Visit any BBPS-enabled apps such as BHIM, PayTm, Phone Pay, Google Pay, Amazon Pay, etc
   • Register your FASTag here
   • Find and select the ‘FASTag Recharge’ option
   • Choose ‘IDFC FIRST Bank’ as your issuer
   • Enter your vehicle number (chassis-based recharges are not allowed)
   • Enter the recharge amount and confirm the payment

4. Whatsapp banking

   • Save the official IDFC FASTag WhatsApp number: 95555 55555
   • Send “Hi”
   • Follow the on-screen steps to provide your vehicle and recharge details
   • Complete the payment via your linked account

5. IDFC FIRST Bank website/mobile app

   • Log in to the official IDFC FIRST Bank FASTag portal/mobile app
   • Look for the ‘FASTag’ option under the ‘Payments’ section
   • Select your vehicle number and enter the amount
   • Choose your payment method (debit card, credit card, net banking, or UPI)
   • Confirm the payment, and your FASTag wallet will be credited instantly

Read a similar article: How to Link FASTag to Bank Account

IDFC FIRST Bank FASTag recharge - Offline method

1. Missed call

   • Give a missed call on 99902 43331
   • You will get a call back with your FASTag balance and options to recharge

2. IDFC FIRST Bank branch

   • Go to the nearest IDFC branch that offers FASTag services
   • Carry the original Vehicle Registration Certificate (RC) and identity proof
   • Inform the bank staff that you need to recharge the FASTag
   • Provide the tag account or vehicle number
   • Pay the required amount using cash/cheque/debit card (as allowed)
   • Collect receipt
   • Check your balance via SMS or the bank's app to confirm the recharge

3. Toll plaza/POS agent

   • At the toll plaza, find the FASTag POS or merchant terminal
   • Show FASTag account details or vehicle number
   • Request a recharge and make your payment by cash or card
   • Collect your receipt
   • Confirm FASTag recharge (via SMS/bank/app) after some time

4. Petrol pumps/fuel stations/parking lots

   • Identify the fuel pump/parking lot that offers a FASTag recharge
   • Provide your vehicle number/tag account
   • Make the payment either in cash or by card
   • Ask for a transaction receipt
   • Check for balance update via SMS on the registered mobile number or through the FIRSTforward app

IDFC FIRST Bank FASTag recharge is simple, secure, and accessible through both online and offline methods. For digital convenience, you can use the FIRSTforward app, UPI, aggregator apps, WhatsApp banking, or the official IDFC FIRST Bank website. If you prefer in-person assistance, offline options such as missed call recharge, visiting an IDFC branch, topping up at toll plazas/POS agents, or fuel stations/parking lots are available.

With minimal effort and by following the methods listed above, you can ensure smooth highway journeys without the hassle of cash payments or delays at toll booths.

Frequently asked questions

1. Can I use one FASTag for two vehicles?

   No, you can only use one FASTag for one vehicle. If you have multiple cars, you will need to purchase a separate tag for each one.

2. How to recharge IDFC FASTag?

   You can recharge your FASTag using online methods such as the IDFC FASTag app: FIRSTforward app, UPI, aggregator apps, WhatsApp banking, and the IDFC FIRST Bank website. Alternatively, offline recharge methods include giving a missed call, visiting an IDFC branch, toll plaza POS counters, or designated petrol pumps/parking lots.

3. What does a ‘blacklisted tag’ mean?

   A blacklisted tag means your vehicle cannot make toll payments through FASTag. This typically occurs due to an insufficient balance, misuse, or suspected fraud.

4. What is the validity of an IDFC FASTag?

   The validity of an IDFC FASTag is 5 years from the date of issuance.

5. Can I set up an auto-recharge for my IDFC FASTag?

   Yes, you can set up an automatic payment to recharge your IDFC FASTag with a predefined amount.