logo
Latest Blogs
August 04, 2025

How to Delete DigiLocker Account

DigiLocker was born from the concept of digital empowerment to transform how citizens access, share, manage, and verify their authentic documents and certifications securely. It provides them with a personal online wallet for storing their important records and papers with ease.

However, even with all this convenience, circumstances may arise where you'd consider closing your account. In this blog, we will guide you through the process of how to delete DigiLocker account and explore the common reasons for doing so.

What is DigiLocker account?

Launched on July 1, 2015, under the Digital India programme, DigiLocker is a key initiative by the Ministry of Electronics & IT (MeitY) aimed at providing secure cloud-based access to documents. With a vision to make Bharat a global leader in the digital economy, it simplifies the process of storing, sharing, and verifying government-issued documents/records and reduces the need for physical copies.

Governed by the Information Technology Act, 2000 and Rule 9A of the Information Technology (Preservation and Retention of Information by Intermediaries Providing Digital Locker Facilities) Rules, 2016, DigiLocker allows users to receive official documents and upload personal ones such as Aadhaar, vaccination certificates, licences, and more in formats such as PDF, JPG, and PNG. It offers safe, anytime access to important records.

Why delete DigiLocker account?

The following are the three main reasons why you may want to delete your DigiLocker account.

  1. Choosing a new platform

    Although DigiLocker is a secure, government-backed platform, you may find another digital document management service that better suits your needs. This alternative could offer specific features, a different user experience, or integrations that are more useful to you.

  2. Privacy concerns

    The digital world is constantly changing, and with it, new ways for fraud and scams emerge. It's completely normal to worry about the safety of your data and prefer to keep your sensitive personal information offline.

  3. No longer needing the service

    You may have created a DigiLocker account for a specific, temporary purpose (e.g., storing a particular certificate or document) and no longer find a recurring need for the service in the future.

How to delete DigiLocker account

There are two primary ways to delete your account:

  1. Email

    • Log in to your email account
    • Compose a new email addressed to: ‘support@digitallocker.gov.in’
    • Set the subject line as: “Request to Delete DigiLocker Account”
    • In the email body, clearly state your reason for wishing to close your account
  2. Support centre

    • Open the DigiLocker website
    • Scroll to the bottom right and click the ‘Contact Us’ option
    • Click the ‘Raise a Query’ option
    • You will be redirected to the DigiLocker support page
    • Enter your registered email address
    • After submitting, a new ticket form will appear
    • Enter your registered full name and mobile number
    • Select what help you need in ‘Need Help’ and select the subcategories
    • Explain the reason for deleting the account in the ‘Add Details Section’
    • The system will delete the account in 48 hours

How to delete documents in DigiLocker

If you're considering deleting your DigiLocker account, try removing the documents from your account instead.

  • Open the DigiLocker app and log in
  • Select the document(s) you want to delete
  • Scroll down and click the ‘Delete’ option at the bottom of the page
  • Confirm your choice to remove the selected document(s) from your account

The DigiLocker account offers immense convenience for organising important documents. However, managing your digital information also means knowing when to close your account or delete specific documents from the database. Understanding the ‘why’ behind how to delete Digilocker account, which includes privacy concerns, alternative service solutions, and the desire to streamline digital footprint, can help you make informed decisions.

Having quick access to your verified documents through DigiLocker can be crucial when applying for an urgent personal loan or business loan. In such situations, Quid connects you with RBI-approved financial institutions, can simplify the loan process, and support your financial goals.

Frequently asked questions

  1. How to delete DigiLocker account?

    A DigiLocker user can delete their DigiLocker account by emailing at support@digitallocker.gov.in or visiting the support centre on the official website.

  2. Do all Indians have to use DigiLocker?

    No, a DigiLocker account is not a mandate for all Indian citizens. It's an optional service built to help you manage your documents more easily and securely.

  3. How to delete an Aadhaar card from DigiLocker?

    Once your Aadhaar card is verified and linked to your DigiLocker account, it cannot be removed.

  4. Can I keep two DigiLocker accounts?

    It's advisable to have only one account linked to your Aadhaar card. If you link multiple accounts to the same Aadhaar, it can lead to verification issues and document conflicts.

  5. Can I delete the list of my activities in my DigiLocker account?

    No, you cannot delete your activity list. It's kept for security and audit reasons, and you can only view this list from your account. It records all actions, including when you upload, delete, or issue documents.

  6. How are issued documents different from uploaded documents?

    Government agencies issue electronic originals as ‘Issued Documents’, while ‘Uploaded Documents’ are added by you (DigiLocker user).

Don’t Miss Out on Easy Access to Credit!

Get credit at first sight and be closer to your goals.

Download Now