How to Close ICICI Credit Card

Credit cards are a great way to purchase goods and services without the immediate need for cash in hand. However, there can be instances where you may want to close your credit card account. The card may no longer be valuable, you might have found a more efficient alternative, or you may simply want to reduce your credit card spending.

While there can be many reasons to close a credit card. But, it is of utmost importance to understand the backend to ensure a smooth closure experience. In this blog, we will walk you through how to close ICICI credit card hassle-free.

Factors to consider when closing an ICICI Bank credit card

1. Clear the outstanding credit

   One of the first things to consider when closing your credit card is to clear any outstanding balance. The bank will not terminate your account unless you settle the due amount first.

2. Collect reward points

   Before closing your account, collect your accumulated ICICI credit card reward points in the form of exclusive gifts, discounts, coupon codes, etc. In case of closure, all the unredeemed points will expire and be exhausted.

3. Avoid using the card before closure

   To make the deactivation and cancellation process easier, it is recommended not to use the card before closure. If you use the card, it will generate new dues and settlements, which must be paid on time. Failure to do so will stop the bank from initiating the card's closure.

4. Check for fraudulent transactions

   Review your latest credit card statement to ensure you haven’t been the victim of any fraudulent activity. Regularly review your bank statements to examine the amount paid for each expense, the date of payment, and the total number of transactions completed before initiating a cancellation process.

5. Credit score

   Don’t panic if you see your credit score dropping after closing your credit card. It is normal and happens for a temporary period of time. Since a good credit score is important at times for obtaining a personal or business loan, you can increase it gradually by making regular payments on your debt.

6. Credit report

   After you have closed your credit card account, wait for some time before applying for a new credit card. Frequent and immediate requests for another credit card can create a negative impact on your credit report.

How to close ICICI credit card online

1. Net banking

   • Go to the official ICICI Bank net banking website
   • Log in with User ID & password or QR code
   • Find the ‘Customer Service’ part from the main menu
   • Choose ‘Credit Cards’ under the ‘Service Requests’
   • Select the ‘Request for Cancellation of Credit Card’
   • Input the last four digits of your credit card
   • Give cancellation reasons, your phone number, and your email ID
   • Click ‘Submit’ to submit your cancellation request
   • The bank spokesperson will call you to confirm the cancellation request and may ask for additional verification
   • After confirming your cancellation request, the bank will process the cancellation
   • Your card should be cancelled within 7 working days
   • You will get a confirmation email or SMS once the process is complete

2. E-mail

   • Write from your registered email address to: customer.care@icicibank.com for a credit card cancellation request
   • In the email subject, write: ‘Request for Credit Card Cancellation’
   • In the email body, mention your full name (as per bank records), registered mobile number, reason for cancelling the card, and the last 4 digits of your credit card for security purposes
   • Review the details carefully and submit the request
   • The ICICI Bank team will review your request and respond within a few working days
   • This reply will tell you exactly what you need to do next to cancel your card
   • Verify that all the outstanding balances, including EMIs and charges, are settled to ensure a smooth cancellation process
   • Once dues are cleared, ICICI Bank will process your request
   • You'll get an email confirming your credit card has been cancelled

3. Cancellation form

   • Download the cancellation form from the ICICI Bank website
   • Fill in your credit card number, why you’re cancelling, your city, phone number, and email ID
   • Complete and submit the cancellation request form
   • A bank executive will call you to confirm
   • Once you confirm, they’ll process your request in about 7 working days

How to cancel ICICI credit card offline

1. Bank’s branch

   • Visit the nearest ICICI Bank branch
   • Request a cancellation form from the bank employee
   • Give your full name as per the bank records, the last four digits of your credit card number, registered mobile number, email address, and reason for cancellation
   • Make sure you’ve paid off any outstanding balance, including EMIs, before you hand in the form
   • Wait for the bank to contact you to confirm the cancellation
   • You’ll get a final confirmation once the bank finishes processing your request

2. Customer care

   • Call the ICICI credit card customer care service at 1860 120 7777
   • Give them your credit card details and answer verification questions to confirm your identity
   • After you ask to cancel, a customer executive will call to confirm it
   • Ensure that all your outstanding dues, including any EMIs or charges, are fully paid
   • The bank will cancel your card within 7 business days once confirmed
   • You will receive final confirmation via SMS or email about your credit card cancellation
   • However, if they can’t reach you within 3 working days after your request, your credit card will be canceled on its own

Also read: How to Generate ICICI Bank Credit Card PIN

Now that you have got the answer to your question, ‘how to cancel ICICI credit card’ and are accustomed to the right information to make an informed decision, cancelling a credit card is a seamless process. You can cancel or close your credit card through net banking, or by opting for other options such as email, customer care support, visiting the nearest branch, or filling out the cancellation form.

But remember, closing your credit card account is just as important as opening it responsibly. It is a crucial step to manage your financial health effectively, prevent unexpected fees, and protect your credit score in the long run.